Availability and Supply

We do our best to keep our website up to date, and all orders are subject to product availability. If an item you ordered is unavailable, we will offer a suitable substitute. If you’re not happy with the substitute, we can provide you with a credit or a full refund. Refunds will be issued to the original account used for the purchase.

Pricing and Payment

All prices on our website are in New Zealand dollars and include GST.

  • Retail Customers: The prices you see on the website are final.

  • Wholesale Customers: If you have a wholesale account, your prices are GST exclusive, and the GST will be added when you are invoiced.

We offer three secure payment options:

  1. PayPal: You can pay using your credit card or your PayPal account. This ensures a high level of payment security.

  2. Credit Card: Processed through PayPal.

  3. Direct Credit: You can pay by directly transferring funds into our bank account.

Your invoice will be couriered with your order. Please make sure your contact details and shipping address are correct when you place your order.

Liability Limitation

While we strive for complete and accurate information on our website, we cannot be held responsible for any errors or inaccuracies.

Our maximum liability to you is limited to the value of the products or services we have supplied. We will not be liable for any other loss or damage you may incur.